Unplugging and reconnecting the DTP94 while viewing Device Manager will normally allow the user to identify how the device is labeled in Device Manager. It might be listed in 'Universal Serial Bus Controllers' as 'DTP94' or as 'Unknown Device'. Locate 'X-Rite DTP94' in the list of devices.Close all programs and then open Device Manager in Control Panel.Download and install ToolCrib5.0.14 to the default location.If a Vista/Windows 7 user has installed EZcolor2.6.5 and the program doesn't recognize that the OPTIXxr colorimeter (a.k.a.: DTP94) is connected, follow these simple steps:
The problem is that the proper device driver has not been installed. Windows 7/Vista Device Driver Install for OPTIXxr - 32 BIT Sysytems ONLYĮZcolor2.6.5 is supported on Windows Vista x32 and Windows 7 x32 but there are times when the OPTIXxr colorimeter will not connect to the program.
